LocationThis hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. This location will remain like a dream in guests' memories. It brings the real Mexico to life: the spontaneity and vibrancy of the country, the friendliness and cheerfulness of the locals, and the fascinating mixture of Caribbean culture and the centuries old culture. Of course, not forgetting the delicious food. Viva Maya is only a few minutes away - what more could a holiday offer? Within around 3 km, guests will arrive in the city centre with a bus station, restaurants, bars as well as nightclubs. The international airport of Cancún is only around 60 km away and Cancún is around 65 km from the hotel. The Mayan city of Bars Tulúm is around 65 km away and the Mayan ruins of Cobá are roughly 85 km away.FacilitiesGuests have a choice of 270 non-smoking rooms, including 234 double rooms, located in two 3-storey buildings with lifts. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.RoomsAir conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.Sports/EntertainmentWhile the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, golf, archery, fishing and horse riding. Water sports available at the resort include water skiing, windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving, water aerobics and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, bowling, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971MealsVarious dining options are available, including a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection non-alcoholic beverages and a complimentary minibar. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Diet meals, gluten-free meals and children's meals can be prepared on request. The resort also offers special catering options.PaymentThe resort accepts the following credit cards: American Express, VISA and MasterCard.